First, let’s have some established understanding of what I mean by “mess up”, as it relates to an injury claim.  What I mean by that is either: (a) Making your claim more difficult than it needs to be; and/or (b) Making your claim worth less than it otherwise might be worth; and/or (c) Making your claim impossible to bring.  I made a list of A FEW of the things that I have seen people (claimants) do in their claims.   By “claimant”, I mean an injured person who has the right to present a claim for injury to an insurance company or potential defendant(s).    This list is by no means exhaustive, just some common things I have seen over the years that can adversely affect a claim:

Failure to have a lawyer/Trying to do it yourself

I love to do it yourself (DIY) on home projects, car maintenance, etc.  HOWEVER, I try to know my limits.  I am not re-wiring an electrical panel or plumbing a new shower and tub or re-building a transmission OK?  It is not what I do every day and I realize that I am less skillful than others when it comes to the more complex stuff (my wife might dispute this assertion).   Hopefully, a lawyer offers a claimant two things:  Experience and Advice.   Can a layperson claimant get more money than they could with a lawyer?  Yes, that is possible, but in my view such is unlikely. When you have been hurt and you are dealing with family, job, medical appointments, therapy, medications, and pain, it might not be the best time for you to have important conversations with insurance claims adjusters (many times these conversations are recorded and transcribed).  Although they may sound nice on the phone, when they ask you questions like “Have you ever seen a chiropractor or an orthopedic doctor before?” or “Have you ever had pain in that area of your body before?” – they are not doing this so that they can pay you more money.   These questions are looking to blame your injuries on something other than their insured, i.e a pre-existing condition.   Likewise, if they ask “who is your primary care physician?”, even though you may not have seen that doctor for this injury, they are asking that question so they can obtain those records in the future and see if you ever complained about the injured area of your body before.   For that reason, typically I do not let my clients fill out and return medical releases to third party insurance companies.   I obtain the records and I provide them to the insurer.  Why?  Because if the insurer wants the rights to ALL of my client’s medical records, they can get that as part of formal discovery after a lawsuit has been filed.  That way, I have the right to see the exact same documents they get.  (Medical providers notoriously send different people different records, even though they may have requested “all” records).  Finally, if I have said it once, I have said it a thousand times:  Insurance companies only willingly pay what they fear they might lose in front of a jury.   Do you think a layperson handling their own claim is serious threat to an insurer? – that the layperson claimant can successfully conduct their own jury trial?   I will end by saying that many have tried, few have conquered.  Most times a layperson cannot even get through the formal discovery stage of a lawsuit, that is IF they can manage to draft and file and serve it all correctly.

Valuing claims is also not a science, but depends on many factors.  Insurance companies use computer programs, based on many different algorithms, and on specific claims handling historical data. However, they typically fail to consider many things outside of that, variables which can affect the value of a claim.  Over the years, many people have asked me a question along the lines of “I broke my ankle and had to wear an ankle boot for 6 weeks and my ankle still hurts sometimes. The insurance company offered me $20,000.00, do you think that’s fair? Should I take it”   My answer is usually always the same – Unless I personally do an investigation, review all of your medical records, conduct some research, etc., etc., I honestly have no idea.  A funny thing I have seen a few people do is to cc: a lawyer on their email correspondence with a claims adjuster.  I suppose they hope this a veiled threat that if the adjuster does not pay, they will get a lawyer or that they have a lawyer who is watching out for them.  Frequently, these people may know the lawyer or have spoken to the lawyer at some point:  There are two reasons why you should not do this: (1) It is very tacky, and (2) The adjuster knows you are bluffing or you would have already had a lawyer.  Furthermore, the few times I have seen this – I simply “reply to all” that I do not represent the person.  I do this because I believe that I am ethically required to do so.  I either have to say yes I do represent them or no I don’t.   I have even had a few adjusters call me to verify that I do or do not, in fact, represent someone who said I did or that I would.   If I represent someone, I am ethically bound to notify adjusters about that and I do that as soon as possible.   Lawyers are communicators and wordsmiths.  Once a lawyer formally represents a claimant, they take over all communications with adjusters.

I will end this segment by stating that if a person tries to handle their own case at first, and say gets to the stage of a demand and an offer, frequently they are disappointed when they feel like they have been treated unfairly and they call a lawyer who then tells them they are not interested in taking the claim.   The demand may have been too low, the potential client may be unreasonable on their valuation, etc., but most of all the lawyer has to unravel the claim and any damage that may have been done, so it creates a difficult environment (representing a person who did not have a lawyer earlier in the process).

Failure to follow a physician’s or healthcare provider’s advice 

I just sat through a deposition of a client recently, during which the insurance defense attorney questioned the client intently on previous hospital visits, the discharge records on one previous visit was marked “Discharged AMA” (again medical advice). What that means is that the patient needed further tests or medicine or observation or whatever – and they begged the patient to stay, but the patient would not listen and left anyway.  So “AMA” is the hospital’s trying to say – “we tried our best, but are not responsible if the patient refused to listen”, etc.   But, what the insurance defense attorney was seemingly trying to establish was that this client was unreasonable, angry, hotheaded, and argumentative.   Now this client said that he’d left the hospital that night after sitting there for 3 hours and not seeing a doctor, so I do not think it effected their claim or lawsuit any, but not following a doctor’s advice can have further ramifications.   Let’s say a family doctor told a patient to go to see an orthopedic doctor, because they suspected a broken done.  Then the patient waited a while and then went to see an orthopedic surgeon a week or two later, only to find out the bone had started to heal and it was then too late for surgery to better and more permanently treat the problem.

I have had many cases where a client refused things like needles or invasive testing and I total get that.   Fear is real thing and we are each in charge of our own bodies, but whatever the reason, you should try to explain why you did not do or will not do something.   For example, if your doctor prescribes pain pills and asks at the next visit if they worked, a response often heard is “I could not take them at work, they made me too sleepy” or “I could not take them because I run the carpool for my kids each day and the label on the medicine bottle said to not drive if taking, so I only took them at night”.  That has no effect and is not what I am talking about here.   I am talking about things like a surgeon sends a patient to physical therapy and the patient does not ever go.    Or the therapist prescribes home stretching and therapy and the patient fails to ever do it.    Months later, recovery has not gone well and the person is claiming a lifetime of pain and suffering.  At the surgeon’s deposition, the insurance defense attorney will ask “Doctor, had the patient followed your advice they would have probably been better off than they are today, having done no therapy at all, isn’t that correct doctor?”.  The answer is usually along the lines of  “yes, that is likely”  or “Generally people who complete therapy have a better overall outcome with pain, function and limitations that people who do not do the therapy.”  So, here is the setup – At trial (if case goes that far) the insurance defense lawyer will ask the Judge to instruct the Jury on “failure to mitigate damages”.  They do this in most every injury case.  They request that charge to the jury (instruction) because the duty of a plaintiff to mitigate his damages is codified at O.C.G.A. § 51-12-11, which states in part: “When a person is injured by the negligence of another, he must mitigate his damages as far as is practicable by the use of ordinary care and diligence.”  At a recent seminar, an insurance defense attorney advised attorneys to look for failure to follow physician’s instructions and failure to take steps to reduce pain and suffering.  And then, in closing argument, they will argue to the jury that “had the Plaintiff done what the doctor said, they would have likely gotten better, but the Plaintiff did not do that and now wants you, the jury, to pay them for not following their doctor’s advice. They failed to mitigate their damages and the Judge will charge you … blah blah blah”.    It is better not to be on the receiving end of that argument (whether it is true or not).   It is not so much that the argument can’t be defeated, but the issue is why would a claimant give than argument a leg to stand on in the first place.

And let me be very clear here: I am NOT talking about whether or not to have elective surgery.  Many people get a recommendation for surgery and do not have it for a variety of reasons: financial, time, not sure if really needed, etc.   That can be explained, but you may be called on to explain why you did not proceed with surgery and that is fine.   If you do not think you need it, then get a second opinion.   I see many people do that.   And I am NOT taking about a chiropractor who wants you to go treat 5 days a week for 5 weeks.  We all have our limitations.

Best practices: Communicate your fears and concerns to your healthcare providers, so that they can document them in your chart.  “My insurance only pays for 12 physical therapy visits a year and I can’t afford to pay after that”.    I have never heard of a doctor or therapist who refused to provide at home therapy instructions or program.   Usually that can be done in one visit.   But if they give you at home stuff – JUST DO IT.    Which sounds better here – “I did not do the at home exercises (what they told me to do and explained), because I did not think I needed them and I was just too busy”  – or – “Yes, I did the exercises like I was told, every day at 6 for a half hour when I got home from work” ?  (and hopefully someone else knows that or saw you do his).   Whose claim would you take more seriously if you were the one valuing it?  If you have done all you can do, or what is reasonable, and you still don’t get 100% better, that is much better claim to argue than one in which you did nothing, refused all advice and instruction, and yet are still asking for a lot of money for future pain and suffering.   An old adage I like is “God helps those who help themselves”.

BOTTOM LINE: You are in charge of your health.  If you are told to do something and you do not want to or can’t – talk to your healthcare providers, explain that, inform your lawyer.  Just do not do nothing, as that may come back against you.

Failure to make scheduled appointments with healthcare providers  – Let’s face it. Everyone is very busy. I get that.  Patients calling ahead of time and cancelling and re-scheduling appointments is something that physician’s offices experience most every day.  Follow the Golden Rule here.  If you had a half dozen well paid employees on your staff and you reserved 30 minutes for an appointment, for someone to come in to see you and your employees, and someone did not call and say they could not make it in, then I would expect for you to be upset.    It may be that you have so much business that you don’t really care about missed appointments, as you can spend time on other people, but it is the principle of the thing that I find annoys medical staff.  Likewise, although some offices do so, they should not have to call and remind you or to call and ask you why you are not there.  Be on time and if you can’t make it on time, then call and try to re-schedule asap.  How does missing an appointment hurt a claim, you might ask.   The answer is that it has the potential to hurt the claim in a number of ways.  First off, one day you may need to file a lawsuit and your lawyer may need to meet with the healthcare provider or to take their deposition for court purposes.    If the doctor opens the patient’s chart and sees “DNS”  (Did Not Show) on several appointments, they see that as lost time and potential revenue (which revenue pays all of the other employees).  When an insurance adjuster or insurance defense lawyers see missed appointments, they will argue that the patient was not hurt that bad or did not need treatment – or else they would have showed up for the scheduled appointments.

Which of the following two patient medical chart entries do you think would hurt or not hurt a claim?: “Patient called in and said they had a personal emergency and could not make tomorrow’s appointment. Humbly apologetic, stated in much pain still, re-scheduled to Monday at 0900”  OR “Patient DNS, tried calling patient at home, work and on cell, left messages, no call back”.   Once something goes in medical records – they are not permitted to take it out, so you are stuck with it (and so is your lawyer).  Finally, missed appointments can be seen (argued) as interfering with the normal recovery process. In other words, you would have recovered quicker, better, or more thoroughly, had you just gone to the doctor or done the therapy, as scheduled.

Running late or entirely missed appointments is a very big issue for physicians for many reasons.  “Most physicians and practice managers know that missed appointments are bad for business. How bad? Some experts say that these no-shows and late cancellations cost the American healthcare system more than $150 billion per year, and individual practices between $100 and over $1,000 per appointment, depending on specialty and location.” But, that is not the only bother for physicians and their staff: “Patients don’t get the care they need: “Some studies have indicated no-show rates in community practices ranging from 5 percent to 55 percent. These missed sessions disrupt continuity and compromise quality of care for the patients who miss the appointments and for those who “would have been scheduled in those appointment slots,” according to Family Medicine.” Also, “ Patient satisfaction takes a hit: It’s not just the cancellation or no-show who is negatively affected by a missed appointment — the health of other patients, not to mention their opinion of the practice, suffers too. That’s because every missed appointment could have been filled by another (potentially ill) person, increasing the length of time that patients have to wait to see the doctor.  Captain Kim Decker, chief of the Martin Army Community Hospital Healthcare Management Division at Fort Benning, Georgia, puts it succinctly: “An appointment missed by you is an appointment missed by two.” In other words, the person who misses an appointment is likely to need to re-book, and “whoever didn’t get an appointment initially is also still needing one.” (Source:


Failure to timely do x, y, z (something)

We have all heard the saying “Time waits for no one”.   This is especially true with injury claims and cases.  I will simply provide a few examples here on instances when time is critical and failure to do something can adversely affect a claim. Of course, the big one is failure to file and serve a lawsuit in time.   Every cause of action in Georgia has a time limit.  We call it a statute of limitations (SOL).  Generally speaking, in most personal injury claims, a claimant has two years from the date of the incident within which to file and serve a lawsuit on any and all potential defendants.  (The rule can be much more complex than that and there are statutes of limitations for some injuries as short as a year and in some instances a pre-trial notice of claim or notice of suit is required, especially regarding governmental entities, so this is not legal advice and if you have a question regarding a particular claim or applicable statute of limitations, then you should consult an attorney.)   The short story is that if you miss an SOL, then you are SOL (sorry out of luck J).   If you miss the deadline, you will not pass go and will not collect $200.00.  In fact. You will not be able to collect anything at all.  Two years may seem like a long time, but in this world of what I call “twenty four minute days”, it is really not that long of a time.   If a person is injured and treated and has surgery and therapy, just that process can take 2 years or, in fact, many years.  Although I have had people walk in literally 5 days before a statute of limitations was to run out, and I was able to draft and file and serve a lawsuit in time, that is not a position that any lawyer ever wants to be in.  The stress is simply too great.  In a medical malpractice case, for example, you have to have expert witnesses to submit an affidavit, which must be field with the Complaint, (that there was, in fact, an act of malpractice) and the experts have to receive and review all of the medical records and maybe do some research in order to support their opinions, etc., so that can take up months, in and of itself, in addition to the time it takes to get the records, etc.

There are many other things that take time and, if not done or not done quickly, it can hurt the case.   Taking pictures of the scene (which can change quickly) or of the object or condition causing injury is also something that is preferably done very quickly.   One of the defense’s favorite things to argue is when a claimant has waited to go to a doctor or hospital.   The argument is “if you were really hurt, you would have gone to see a doctor sooner” or “ you went to doctor two weeks later, but you could have gone to the emergency room.   Many people will wait a few days, a few weeks, a few months, but the point here is that wait time does not help the claim AT ALL.   This is a fairly effective defense argument, because if a person really is in tremendous pain – then they will do most anything in order to ease or stop it, is the belief that many people hold.  One area where time is really a factor is in tractor trailer crashes or even in car wrecks.  If suitable for a particular claim or case, many times I will send out a letter to the defendant and insurer asking for them to preserve evidence so that I can have it tested or photographed later on.   Most newer vehicles now have an electronic data recorder. If the case warrants it, I must hire an accident reconstructionist to download and interpret this computer data.  That is not possible if the data was erased or if the vehicle has been sold for scrap or destroyed.   And in premises liability cases it is very important too.  I have seen items of permanent construction changed in as little as a matter of hours.   Because of evidentiary rules, most times that evidence of change is inadmissible (can’t be used), because it is what we refer to as a subsequent remedial measure.  In other words, the law does not let us use evidence of repair, etc., because the public policy is to promote safer behavior and repairs.

There are exceptions to this evidentiary rule, but I had FAR rather have photographs and documentation of the condition as it existed at the time of injury or as close thereto as possible.   In one case I recall, an elderly lady was severely injured by a dangerous condition in a Wal-Mart parking lot.   Her husband went to the scene after the emergency room. While his wife awaited surgery, which was to take place in the next day or two, he went back to the scene and photographed and shot some videos of the THEN EXISTING dangerous condition.  Just those few seconds of video that he shot with his cell phone was a major difference in the case and ultimately helped us to collect on the claim.   If there is some dispute in a traffic wreck, photographs of the scene, while the cars and debris, skid marks, etc., are still there, can make a huge difference as well.   Many times the names of eye witnesses are not on a crash report.  Taking a picture of a license plate or taking the time to get or provide a phone number can also help.

BOTTOM LINE:  Even though an injured claimant may have whole lot more going on in their lives than they normally would have had at the time, timely investigation and action can make much positive difference in the claim.





Sometimes the system works

Let me first begin this post with the clear statement that I do not support one side or the other in the fight I describe below and I am not providing the history that led up to this or rendering any opinion on it.  I was struck by the fact that on the day of the College Football Championship game in Atlanta, something in a Nevada courtroom occurred which is extremely important in our justice system.  Although Judges can’t really pick sides in a case, they are humans and make mistakes.  Because they (and jurors) are the guardians of the rule of law, we need for them to be able to set aside personal prejudices and to do what is right, regardless of whether they like the party who benefits or not.    In practice and fact though, this is an enormously hard thing for humans to do.  It takes COURAGE.

To make my point, I will share this new development with you from a federal criminal case in Utah.  A rancher, Cliven Bundy,  (and others) had been in an old decades long fight over grazing rights on federal land that many considered to be state land.  Eventually, federal criminal charges were brought against the rancher and his sons.   The entire history has been very controversial, but that is not important.

On March 10, 2016, Bundy also filed a lawsuit against Judge Gloria Navarro, Senator Harry Reid, Reid’s son Rory, and President Barack Obama, alleging a number of conspiracy theories and describing the judge as a “Latino activist.”[52][53] A day later, Bundy’s lawyer attempted to serve the judge with the lawsuit during a detention hearing, demanding that the judge recuse herself from the proceedings because she was now involved in a legal conflict with Bundy. The motion was quickly denied, but the judge gave Bundy’s lawyer until May 25 to make a case as to whether her previous work as a prosecutor in Clark County, Nevada merited any recusal.[54] On May 25, Judge Navarro denied Bundy’s motion for her recusal from the case, and ruled that he would not be granted bail due to factors including:[55]

His history of ignoring federal laws and court orders.

The number of supporters willing to act as “armed bodyguards”.

The chance that he would flee from arrest or fail to report for court appearances as ordered.

The potential for violence by his supporters, constituting a danger to the community.

On October 17, 2016, Bundy dismissed his lawsuit against Navarro, President Obama, and the Reids.[58]

On December 21, a mistrial was declared, in part, due to prosecutorial misconduct, including failure to release Brady material. BLM Special Agent Larry Wooten was fired for objecting to the abuses of the standoff and the investigation. He was removed from the investigation and his papers confiscated. He created the following linked document from memory and became a whistleblower.

Then on January 8, 2018, the unthinkable happened:

Charges against rancher Cliven Bundy, three others are dismissed

By Steve Kurtz

Published January 08, 2018  (and I am not pushing Fox News, its just that they were the first to report this)

A federal judge dismissed all charges against Nevada rancher Cliven Bundy, his two sons and another man on Monday after accusing prosecutors of willfully withholding evidence from Bundy’s lawyers.

U.S. District Judge Gloria Navarro cited “flagrant prosecutorial misconduct” in her decision to dismiss all charges against the Nevada rancher and three others.

“The court finds that the universal sense of justice has been violated,” Navarro said.

“Either the government lied or [it’s actions were] so grossly negligent as to be tantamount to lying.”

– Judge Andrew Napolitano

On Dec. 20, Navarro declared a mistrial in the high-profile Bundy case. It was only the latest, stunning development in the saga of the Nevada rancher, who led a tense, armed standoff with federal officials trying to take over his land. The clash served as a public repudiation of the federal government.

The Brady rule, named after the landmark 1963 Supreme Court case known as Brady vs. Maryland, holds that failure to disclose such evidence violates a defendant’s right to due process.

“In this case the failures to comply with Brady were exquisite, extraordinary,” said Fox News legal analyst Judge Andrew Napolitano. “The judge exercised tremendous patience.”

The 71-year-old Bundy’s battle with the federal government eventually led to what became known as the Bundy standoff of 2014. But it began long before that.


To many, Bundy is a folk hero who stood up to the federal government  (Associated Press)

In the early 1990s, the U.S. government limited grazing rights on federal lands in order to protect the desert tortoise habitat. In 1993, Bundy, in protest, refused to renew his permit for cattle grazing, and continued grazing his livestock on these public lands. He didn’t recognize the authority of the Bureau of Land Management (BLM) over the sovereign state of Nevada.

The federal courts sided with the BLM, and Bundy didn’t seem to have a legal leg to stand on. Nevertheless, the rancher and the government continued this dispute for 20 years, and Bundy ended up owing over $1 million in fees and fines.

Things came to a head in 2014, when officials planned to capture and impound cattle trespassing on government land. Protesters, many armed, tried to block the authorities, which led to a standoff. For a time, they even shut down a portion of I-15, the main interstate highway running through Southern Nevada.

Tensions escalated until officials, fearing for the general safety, announced they would return Bundy’s cattle and suspend the roundup.

Afterward, Bundy continued to graze his cattle and not pay fees. He and his fellow protesters were heroes to some, but criminals to the federal government. Bundy, along with others seen as leaders of the standoff, including sons Ammon and Ryan and militia member Ryan Payne, were charged with numerous felonies, including conspiracy, assault on a federal officer and using a firearm in a violent crime. They faced many years in prison.

The Bundy case finally went to trial last October. But just two months later, it ended with Navarro angry, the feds humiliated and Bundy – at least to his supporters – vindicated.

Navarro had suspended the trial earlier and warned of a mistrial when prosecutors released information after a discovery deadline. Overall, the government was late in handing over more than 3,300 pages of documents. Further, some defense requests for information that ultimately came to light had been ridiculed by prosecutors as “fantastical” and a “fishing expedition.”

“Either the government lied or [its actions were] so grossly negligent as to be tantamount to lying,” Napolitano said. “This happened over and over again.”

Navarro said Monday it was clear the FBI was involved in the prosecution and it was not a coincidence that most of the evidence that was held back – which would have worked in Bundy’s favor – came from the FBI, AZCentral reported.

The newspaper said after the courtroom doors opened following Navarro’s ruling, a huge cheer went up from a crowd of spectators that had gathered outside.

Fox News’ Greg Norman contributed to this report.


Judge Navarro is a hero in my book. She got it right.   Even if Bundy and sons were in fact guilty (and I have no idea there), Judge Navarro was somehow able to put aside her own personal prejudices.  She had been personally sued by this man and he had basically said that her race made her be prejudiced against him.  Faced with repeated governmental misconduct, Judge Navarro said  “enough is enough!”.  She wasn’t going to let the government steamroll a man and his family and supporters by withholding evidence and violation basic constitutional rights to due process.  Since she is a federal judge, appointed by the President and approved by the Senate, by all expectations, she would naturally side with the government in most disputes.  But, she upheld the law.  The law is more important than any one man, because it protects all of us.

This is not a civil case, which is what I do. However, I have done lots of criminal cases on my career.  In a civil case a Judge has lots of ways that they can help or hurt a party.  Judges have “discretion” in certain matters and largely control what happens at trial.  They can favor one side or the other without doing anything that will get them in trouble.  At times, however, I have seen Judges in civil cases bend over backwards to make sure both sides get a fair trial.  Judges have a lot of power to punish litigants (and lawyers) that behave badly.  I have had Judges to exercise courage on the level of Judge Navarro, without fear of consequences.  Those moments make me proud to call myself a lawyer.   Without Judges like that though, our individual rights mean nothing.   “We the people” are supposed to have the power to control governmental abuses, but it takes courageous judges in order to help us do that.

Find a brave Judge today and hug them.  Tell them you are proud of them and thank them for their service.   They have a tough job to do.

Until next time, May we treat each other the way we would like to be treated ourselves.




Georgia Personal Injury Attorney’s in Bainbridge, GA as well as statewide, saw an increase in cases overall in 2017. Many Attorneys like Mark F. Milhollin / Milhollin Law have seen an increase in Truck (Semi-Truck), Auto, Motorcycle and Recreational Vehicle Injuries throughout 2017 that resulted in head Injuries, back Injuries, neck Injuries and unfortunately child Injuries suffered with and without seatbelts.

Many of the Injured have survived horrific accidents and although the level of medical care is fantastic in Georgia, many of these individuals sustain lasting/permanent disabilities (now and in the future).

After steadily declining since 2006, Georgia traffic fatalities increased dramatically in 2015, and increased again the following year. In 2016, the State of Georgia suffered 1,554 fatalities in motor vehicle crashes (an 8.5% increase from 2015). Impaired driving killed 368 persons in those crashes (a 2.7k increase over 2015), and unrestrained fatalities numbered 476 (up 15.8% from 2015). Two hundred and sixty-six (266) of the total 1,554 fatalities were related to speeding — a 2.7k increase over 2015. Although fatalities still have not returned to the levels seen in 2007, when Georgia experienced 1,641 traffic fatalities, the statistics continue to be troubling. The nation as a whole and our neighboring states all saw increases as well (U.S. up 5.6%, Alabama up 22.1%, Florida up 8.0%, South Carolina up 3.7%, and Tennessee up 8.2%). Preliminary estimates for 2017 suggest that the number and rate of fatalities may at last be decreasing again, thanks to GOHS’ evidence-based traffic safety enforcement plan.

Press Release

Press Release (For immediate release)

The Milhollin Law Firm Announces new location in Bainbridge, GA

ATLANTA–(GA NEWS ONLINE)–The Milhollin Law Firm announces that they have moved into a NEW office location across from the Decatur County Court House at: 306 N. West Street, Bainbridge, GA 39817.

In an interview today, Mark F. Milhollin was quoted as saying, “My wife Margueritte and I have met and gotten the know some of the wonderful people in and around Bainbridge, after a while the polite question surfaces. It usually takes more than one meeting or introduction, but I can see the look in their eyes from the outset. They have lived in Bainbridge for at least a long time, if not their whole lives, as generations have before them. They all wonder “Why?” – “Why Bainbridge?”. Sometimes I guess folks can’t see what is right in front of them, because they have been standing too close to it to focus on it and see the big picture. It’s the old “can’t see the forest for the leaves on the trees” adage. After having offices in Marietta and Kennesaw since 1992, my wife and I decided to move out of Metro Atlanta.

Our children were grown and gone for the most part. We had both had more than enough of Atlanta traffic, where at times you can spend an hour and a half and not go 10 miles. My wife and I discussed escaping from Metro Atlanta, a lawyer friend in Albany, Robert Margeson, who I had done a few cases with, told us that Bainbridge would be a great place for us to live. I do personal injury cases and he said there was no one there who did only that type of law. I had been to Bainbridge many times, to duck hunt on Lake Seminole, and I knew the area and had met many fine people whenever I had been there. On faith, we started the roll the ball. It would be a slow process, as I had to downsize, finish up some courts cases and a trial or two. We would be moving both home and office, so it would be a logistical nightmare that we would be accomplishing day by day for months on end.

So, we are glad to be here and look forward to meeting more of the community!”

Mark F. Milhollin, P.C.. represents people who have been caused injury due to the negligent or intentional acts of individuals and corporations.


The Milhollin Law Firm
Mark F. Milhollin, P.C., 229-299-8200
Fax: 229-299-4100

Release Summary

The Milhollin Law Firm Announces their new location at 306 N. West Street, Bainbridge, GA 39817


The Milhollin Law Firm
Mark F. Milhollin, P.C., 229-299-8200
Fax: 229-299-4100


Why Ya’ll Moving to Bainbridge?

As my wife Margueritte and I have met and gotten the know some of the wonderful people in and around Bainbridge, after a while the polite question surfaces. It usually takes more than one meeting or introduction, but I can see the look in their eyes from the outset. They have lived in Bainbridge for at least a long time, if not their whole lives, as generations have before them. They all wonder “Why?” – “Why Bainbridge?”. Sometimes I guess folks can’t see what is right in front of them, because they have been standing too close to it to focus on it and see the big picture. It’s the old “can’t see the forest for the leaves on the trees” adage. So, please permit me to step back from the leaves on the trees and to give you my perspective of the forest:


After having offices in Marietta and Kennesaw since 1992, my wife and I decided to move out of Metro Atlanta. Our children were grown and gone for the most part. We had both had more than enough of Atlanta traffic, where at times you can spend an hour and a half and not go 10 miles. My mom lived in South Georgia (I was born in Coffee County) and we started looking South of Cuthbert and West of Valdosta, to see what was appealing. You see, I am from a small town, where both sides were farmers for almost 100 years. Before that, both sides of my family lived in the mountains of North Georgia, long before the War of Northern Aggression, which both sides of my family had fought in.

In the early part of the last century they had all traded in steep red clay terraced farm land for the flat black sand dirt in Coffee County. As a child, my parents moved to Tucker, in DeKalb County, and my mom taught in a new school that we lived only four houses away from. At first, it was not so bad. We had bird dogs in a backyard pen and the vacant land behind our subdivision let us three boys continue to go afield on “safaris” and hunt rabbits and be mischievous boys (as God intended). Soon enough, another subdivision sprang up behind our house and took away that after school fun and we were then forced to rely on trips to rural areas and family farms to fulfill that basic need. Soon enough though, Tucker was not a small town anymore.

Well I was born in a small town
And I live in a small town
Prob’ly die in a small town
Oh, those small – communities

I spent most of my Summers in South Georgia, fishing and working in tobacco, and eventually went to Georgia Military College in Milledgeville. I loved the rich history of the school and found out that other family members before me had gone there as well. Men who’d grown up together and fought in wars together still gathered at the barber shop and the hardware store to mull over the state of the world. The Pharmacy, Five and Dime, and Army Navy Store were run by the same families. The same families still sent their sons and daughters to Georgia Military College and Georgia College. There was no Home Depot or Lowe’s or Wal-Mart. Milledgeville was a community and still very much a small town where people knew each other. After GMC, I went to Athens to attend the University of Georgia. I quickly found out that Athens was no small town anymore and I longed for Milledgeville again, where I went back to and finished my degree at Georgia College, with many friends that I had then known for years. After that, I attended various Army schools and ended up in the National Guard in Thomaston, Georgia for many years – another small town. I was building houses, swinging a hammer and on rainy days I looked over my possible entrance to law school and took the placement test. That Summer, I went back to Fort Benning to attend Infantry Mortar Platoon Officer School (way too much math in that pre-GPS age) and, two days before we were to graduate, I got notice from the Georgia State University College of Law that I could attend law school there if I could be there by Friday. We graduated Wednesday and I headed back to the big city. That was in 1987, over 30 years ago, and aside from some Army tours, and a few foreign countries, I have been in or near the big city ever since. However, my favorite law case has always been one that was “OTP”, that is “Outside the Perimeter” of Interstate 285 that surrounds and encircles Atlanta. I have been fortunate enough to represent people all over the state, as well as to be involved in cases in other states as well. Throughout, I always had the longing for smaller towns.

As my wife and I discussed escaping from Metro Atlanta, a lawyer friend in Albany, Robert Margeson, who I had done a few cases with, told us that Bainbridge would be a great place for us to live. I do personal injury cases and he said there was no one there who did only that type of law. I had been to Bainbridge many times, to duck hunt on Lake Seminole, and I knew the area and had met many fine people whenever I had been there. On faith, we started the roll the ball. It would be a slow process, as I had to downsize, finish up some courts cases and a trial or two. We would be moving both home and office, so it would be a logistical nightmare that we would be accomplishing day by day for months on end. The first step was getting out of my hunting club and cabin in Talbot County, which my son and I had been in for approximately 14 years. I packed out, sold my equity and the shack, and left there in May. Since August of 2017, we have been moving both house and office. In that process, we had to have a lot of work done on both locations and that process confirmed to us that we had made the best choice possible. One of the first people we met said he wished he had known me before, because he had been in a bad wreck and could not find anyone local who only did the type of case that I do, so he’d hired a big firm from out of state who had an office in Atlanta. He had never met his lawyer face to face. The sellers of the house we bought told us at closing that they were moving to Kennesaw. I actually felt sorry for them and wondered if they had any idea of what they were getting into.

After we had closed on the house purchase, I went by Boyd’s to get some barbeque to take to my wife at the house. While I was waiting for my to-go order, a fellow who was also waiting on his to go order, struck up a conversation with me and said that he had been badly injured at work from a defectively manufactured product six months before, and had been unable to return to work. At that late date, the product had disappeared and there wasn’t much that I could do for him. But, what he told me next stuck with me – he said “We don’t have anyone around her who does what you do, Bainbridge needs someone who does what you do”. I was moved to the point of tears. “Thank You God for confirming my mission. We acted and worked on faith and you gave me confirmation.”

For generations now, mostly during and after World War II, families have left the small towns. They left the farms and the way of life they’d known for what was conceived to be better opportunities, whether that was working for plane or car manufacturers, or carpet mills, or other big global corporate businesses. Most people who live in and around Atlanta now are not even from this State. That community has become millions of people, stuck in traffic, hammering away at their cell phones, always in a hurry and typically running late. Schools are the only real “community” left and that ends when your kids leave. When my mom retired from teaching school, she eventually returned to her family home in Broxton, Georgia, and was there when her mom “Granny Stella” lived out her last years, as well as her two sisters, my Great Aunts. My mom went to a small church and was always the first one to bring food to funerals, visit the sick, and take care of people, just like her mom and grandmother had done. She enjoyed her class reunions over the years, only to see the numbers left in attendance dwindle down each year. Recently, my uncle Fred moved from the big city where he had been for over 50 years, back to Coffee County, and this week married a girl he had known since high school. Love springs eternal …

All my friends are so small town
My parents live in a same small town
My job is so small town
Provides little opportunity, hey!

Educated in a small town
Taught to fear Jesus in a small town
Used to daydream in that small town
Another born romantic that’s me

But I’ve seen it all in a small town
Had myself a ball in a small town
Married an L.A. (Chicago) doll and brought her to this small town
Now she’s small town just like me

My wife and I went to The American on the square in Bainbridge the other day to eat lunch, which opened about the time we were first moving to Bainbridge. (If you have not been there to eat yet, get busy because you deserve it and will be very glad you did). We had heard that the owners, Heather and Chef Tyler, had picked Bainbridge to open their amazing restaurant because there was nothing like it here. That sounded eerily familiar to the advice I had been given earlier. My wife likes their food so much that she decided to get a bunch of gift certificates for Christmas. We had been told that we had been given the first gift certificate they ever issued by our real estate agent, who had helped us to get a house. We closed on a house right before they opened. Rollins chose well.

As my nineteen year old son and I and many others worked to rehab the office space I had chosen, right across from the courthouse, the community apparently took notice. My son was clearing brush and weeds and re-landscaping the street with flowers one Friday afternoon. He came rushing back in the office all excited and said ”Dad people are driving by and honking and yelling out their windows ‘looks good !!!’ and giving me the thumbs up.” I laughed at his state of surprise. You don’t get that in or near Atlanta, where he had done a lot of landscaping. Up North, you get neighbors who report you to City Hall or even call the police because your trash can sat out at the street a few extra hours, or you are not splitting firewood quick enough, or some rain water ran down their driveway. There is no sense of community there. My son had told me years back that he wanted a sense of community. Honestly, I could not provide him with much of one in Cobb County. I smiled and wanted to laugh whenever people in Atlanta asked if I knew lawyer so-and-so. There are over 10,000 lawyers in Metro Atlanta, so unless they do exactly what I do, chances are that I did not know them and would never even meet them. My son’s first impression of Bainbridge was that people care about their community – and about him. My mom came over from her house about two and half hours away, to visit us in Bainbridge, and as I was driving her home that night, she decided right then that she was moving to Bainbridge too. My wife and I were overjoyed that she would be coming to live with us. She has driven all over town checking it out and talking to people and hoeps ot be here full-time soon.

The other day we saw someone we knew on the Square, Rollins. He had another gentleman with him, whom he introduced us to. All four of us had arrived at The American at the same time and we were very happy when they said they’d join us for lunch. We were taking Chef Tyler some citrus, and as we chatted and got to know John, we found out he was from a small town in Alabama, but he and his wife had lived and worked in big cities all over the country. They had recently re-settled in Bainbridge. Inevitably, the subject of conversation got around to us two couples being newcomers to Bainbridge and John asked if people around town had asked us why we moved to Bainbridge. He and my wife and I all thought that was very funny, because there really are too many good reasons to list. Rollins talked about how he had grown up within a stone’s throw of where we sat. I thought about how lucky he was and hoped that he knew that. (I think he did). Looking out over the square from our booth, the simplest most obvious answer to “Why are y’all moving to Bainbridge?” was out there – staring right at all of us:
Bottom Line: Bainbridge is simply a wonderful place filled with wonderful people. There is no place we’d rather be and have the privilege to call “home”.

No I cannot forget where it is that I come from
I cannot forget the people who love me
Yeah, I can be myself here in this small town
And people let me be just what I want to be

Got nothing against a big town
Still hayseed enough to say
Look who’s in the big town
But my bed is in a small town
Oh, that’s good enough for me

Well I was born in a small town
And I can breathe in a small town
Gonna die in a small town
Ah, that’s prob’ly where they’ll bury me

Post Script – As I was writing this, a childhood friend from Tucker texted me and 19 of our other classmates from Brocket Elementary School. We had all gone on to Tucker High School together and some had graduated college together as well. It was a special group of people. This friend had married a man from Thomasville many years back and they had raised a fine family together there. I have seen her a few times since High School, but she had texted us today to let our “community” know that one of us had fallen ill and was in the hospital and unlikely to make it. People in a community care about and have compassion for one another. Enough said.


Until then, I wish everyone a Happy New Year, a peaceful and prosperous 2018, and may we love one another and treat each other as we would wish to be treated ourselves.

Lyrics in bold = to “Small Town” – courtesy of John Mellencamp, ©